Global SFDC Design-In Process Excellence Leader

Process Excellence:

• Drive process improvement, adoption, and usability within Salesforce.com.
• Promote best practices in process excellence and continuous improvement across global teams.
• Ensure seamless execution of Design-In and related SFDC process flows.

Collaboration & Communication:

• Collaborate with business leaders, IT teams, and end-users to translate business requirements.
• Support stakeholder training, engagement, and adoption of SFDC processes.
• Strong verbal and written communication skills across diverse teams.

Analytics & Reporting:

• Develop and maintain key SFDC metric reports and dashboards.
• Collaborate with AI specialists to create predictive analytics dashboards.
• Analyze data, identify opportunities, and implement process improvements.