Customer Success Manager

As a Customer Success Manager at PAR Technology Corporation, you will manage a portfolio of client accounts across our restaurant technology ecosystem. Your customer-facing skills and technical acumen will help clients maximize their use of PAR’s POS systems, back-office solutions, loyalty programs, and payments platforms. You’ll build strong relationships, drive product adoption, advocate for customer needs, and help identify opportunities to expand PAR’s footprint within your accounts. This role is perfect for someone who is passionate about customer success, enjoys building consultative partnerships, and thrives in a fast-moving environment. You will proactively lead client conversations, providing guidance, technical expertise, and clear next steps. You will identify opportunities for upsell and cross-sell based on whitespace within assigned customers. You will also be responsible for conducting regular business reviews with client decision-makers.