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Communication
Writing
Analysis
Inbound Communication Management:
- Answer incoming company phone calls professionally.
- Monitor and respond to general company email inquiries.
- Maintain organized communication records.
Customer Service Support:
- Provide friendly assistance to homeowners, boards and vendors.
- Address basic inquiries related to community services.
- Escalate complex matters to internal teams.
Administrative Support:
- Post financial reports to community websites.
- Coordinate architectural review submissions.
- Monitor vendor work orders and track documentation.
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