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Responsibilities:
- Provide exceptional customer support in a fast-paced remote Managed Services Practice.
- Assist with the onboarding and offboarding of clients, systems, and users.
- Work with third-party vendors to remediate issues as needed.
Required Skills:
- Experience working on an Information Technology Helpdesk using remote support tools.
- Strong troubleshooting, problem-solving, and verbal/written communication skills.
- Knowledge of Microsoft Cloud Technologies including Office 365, Azure, and Azure Entra ID.
CyberSheath Services International LLC
CyberSheath Services International LLC is a rapidly growing Security and IT Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). CyberSheath is fast-growing and seeks candidates who want to be part of our upward trajectory.