Provide technical support across Windows, macOS, and Linux environments.
Install, configure, and maintain workstations, software, and IT equipment.
Manage and prioritize technical requests through ticketing systems such as Jira.
The company is a partner organization seeking a System Administrator to support its global workforce. It offers a fully remote work environment with a collaborative and respectful international team culture.
Supervise and coach a team of IT support analysts handling inbound tickets, calls, and chats for a live digital court reporter product.
Lead incident response for high-severity events, coordinate cross-team escalations, and maintain runbooks and training materials.
Build and manage hardware kit provisioning, on-call schedules, and support metrics reporting to improve service quality.
Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. They are building a dedicated support team for their digital court reporter product, Maggie, and are roughly doubling their user base over the next year.
Act as first point of contact for Workday users requiring technical support
Identify, diagnose, and resolve or escalate issues to higher support
Work part-time (24 hours per week) with hybrid/remote flexibility
Devexperts works with financial institutions, delivering trading platforms and tailor-made solutions for retail and brokerage houses. The company values employee care and offers flexible work arrangements, though team size details are not provided.