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Responsibilities:
- Provide remote IT support for customers.
- Respond to and resolve support tickets.
- Troubleshoot issues within various environments.
Requirements:
- Proven experience in IT support.
- Strong knowledge of Office 365 and Windows.
- Excellent problem-solving and communication skills.
Qualifications:
- Knowledge of networking concepts.
- Experience with Managed Service Provider operations.
- Relevant certifications are a plus.
Swazzy
A premier managed service provider specializing in supporting networks with comprehensive IT solutions. Our dedicated team of highly skilled IT professionals across Australia ensures the smooth operation of businesses, fostering innovation, reliability, and excellence.