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About the Role:
- As a Business Analyst at Surge, you'll lead initiatives that directly impact our products and customers.
- You'll collaborate closely with engineering and operations teams to solve our most complex challenges.
- This role is ideal for someone early in their career who thrives in rapidly scaling, high-ambiguity environments.
What You'll Do:
- Establish and expand scalable systems, products, and processes to enhance customer support and value delivery.
- Drive execution of multiple simultaneous cross-functional projects and programs.
- Interface with a variety of technical and non-technical stakeholders.
What We're Looking For:
- Experience in program management or related roles within high-performing product companies.
- Strong interpersonal skills to influence without authority and build cross-organizational support.
- Deep interest in AI systems; direct AI/ML experience valued but not required.
Surge AI
Surge AI is a platform that partners with companies like Anthropic, Google, Microsoft, and Meta to build next-generation AI by combining human expertise with scalable oversight. The company was founded by engineers and researchers, runs profitably without venture funding, and has a culture focused on innovation and human intelligence.