Remote Bilingual Call Center Representative | Spanish-English

Position Overview:

• Handle inbound and outbound calls with professionalism, empathy, and efficiency.
• Listen actively to understand customer needs and provide accurate solutions.
• Use internal systems to manage accounts, process claims, and update records.

Candidate Qualifications:

• Fluent in English and Spanish, both spoken and written.
• Strong typing skills and data entry experience.
• Excellent communication, organization, and problem-solving abilities.

Compensation Details:

• Earn PTO and paid holidays.
• Participate in daily, weekly, and monthly contests that include cash bonuses and prizes.
• Full-time employees are eligible for comprehensive medical, dental, and vision coverage.