Similar Jobs
See allSenior Coating Advisor
Hempel
North America
Technical Training
Microsoft Office
Customer Support Specialist
Scotch
US
Technical Support
Troubleshooting
POS Systems
Technical Product Support Consultant
Merative
US
Java
SQL
XML
Principal Technical Account Manager
Assured
US
Communication
Problem Solving
Technical Aptitude
Product Support Engineer
Centralize
US
Technical Support
Troubleshooting
Communication
Technical Support:
- Serve as primary contact for technical inquiries, guiding product use.
- Diagnose paint failures and defects; coordinate field support via Salesforce.
Color Support:
- Provide cross-competitor formulas, LAB crossovers, and chip matches.
- Advise on color correction and report tool improvements to Color Marketing.
Customer Assistance & QA:
- Support customers via phone, email, chat, and text, providing documentation and next steps.
- Use feedback to improve workflows, quality, and knowledge resources.
Axalta
Axalta is a global coatings company engineering sustainable, colorful solutions that protect products from heat, corrosion, and other elements. With 150+ years of experience, it serves 100,000+ customers across 140+ countries.