Director of Accounts
Remote regions
USBenefits
Unlimited PTO
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Key Responsibilities:
- Own gross and net revenue retention across both brands.
- Lead account teams under one pod structure and service standards.
- Diagnose churn patterns and implement fixes.
Requirements:
- 3+ years as Director of Accounts or equivalent.
- 6+ years in account management with 3+ years leading people.
- Experience managing 500+ accounts.
Compensation & Benefits:
- Competitive base pay plus variable compensation.
- 401(k) matching, health, dental, vision, life insurance.
- PTO after 90 days, unlimited PTO starting year two.
Location & Schedule:
- Fully remote, US-based.
- Monday–Friday, 8am–5pm CST.
ION
ION provides software and services for dental and orthodontic practices, including their HIP and Neon Canvas brands. They focus on partner success and account management to help practices grow and retain patients.