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ABOUT THE ROLE:
- As an Implementation Specialist, you orchestrate the onboarding process from kickoff to go-live, coordinating logistics and ensuring every detail is locked in.
- You'll also be a key trainer and coach for veterinary practices, preparing hospital teams to confidently integrate care plans.
WHAT YOU'LL OWN:
- Take ownership of the launch as project lead for new hospital onboarding, driving timelines and co-leading rollouts.
- Deliver training sessions that equip veterinary staff with the knowledge and workflows to succeed.
- Execute behind-the-scenes logistics, manage scheduling, and confirm readiness checkpoints.
WHAT WE'RE LOOKING FOR:
- 2+ years in SaaS implementation, operations, or project management.
- Experience training client-facing teams and coordinating logistics across multiple stakeholders.
- Excellent communication and organizational skills, with startup experience preferred.
Nest Veterinary
We provide fully-managed, tech-enabled care plan solutions that help veterinary practices increase compliance, drive revenue, and deliver better preventive care. We are a rapidly growing category leader, on track to 5X this year, with a team that genuinely cares about outcomes.