Job Description
The Senior Technical Consultant (UI/UX) is responsible for guiding clients through the design and implementation of ServiceNow user experiences, with a particular focus on UI Builder, configurable workspaces, portals, and mobile applications. This role is central to delivering modern, intuitive, and scalable UI/UX solutions on the ServiceNow platform.
We expect the successful candidate to act as an expert in UI Builder, with the ability to customize out-of-the-box experiences and create new workspaces and portals from scratch.
Key responsibilities include project delivery, overseeing technical delivery, leading the implementation of UI Builder solutions, performing hands-on implementation with the ServiceNow platform, defining and architecting technical solutions, mentoring colleagues, and serving as an escalation point for complex technical and design challenges.
About ServiceNow
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.