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Responsibilities:

  • Provide real-time support to traders via chat, email, and community channels
  • Assist traders with questions related to evaluations, account rules, payouts, and platform functionality
  • Help troubleshoot common platform issues and guide users through solutions

Requirements:

  • Experience in customer support, trader support, or community management
  • Strong knowledge of cryptocurrency trading and market structure
  • Excellent written communication skills

Bonus Points:

  • Experience working in a proprietary trading firm
  • Familiarity with platforms such as Binance, Bybit, TradingView, or similar exchanges

Tradeify Crypto

Tradeify Crypto is a rapidly growing cryptocurrency proprietary trading firm built to empower traders with access to capital, cutting-edge tools, and a high-performance trading ecosystem. They aim to create the most trader-centric platform in crypto, combining capital access, advanced technology, education, and community.

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