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Role Overview:
- Design, launch, and improve digital customer journeys across onboarding, activation, and adoption.
- Partner with Data, Product, and Marketing to turn signals into timely, useful customer programs.
Key Responsibilities:
- Develop targeted email campaigns that move customers from trial to adoption and renewal.
- Monitor campaign performance and use experimentation to improve engagement and retention.
About You:
- Proven experience in Digital Customer Success, Lifecycle Marketing, or Growth Operations in SaaS.
- Strong communication and data skills, with enthusiasm for AI-driven tools.
1Password
1Password provides enterprise password management and Unified Access Management, trusted by over 180,000 businesses. They have a remote-first culture focused on collaboration, transparency, and AI-driven innovation.