Job Description
The Senior Technical Consultant for Technology Workflows is a technical responsible for guiding clients through the implementation of ServiceNow’s Strategic & Application Portfolio Management solutions. This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The successful candidate will possess deep expertise in SPM, coupled with a strong understanding of IT Management workflows, to solve complex client challenges and advocate for customer needs within ServiceNow.
Key Responsibilities
Project Delivery Act as the primary technical liaison for projects and mentor developers on best practices in technical design and IT management workflows. Partner with the pre-sales team, engage with ServiceNow product teams, and participate in go-to-market strategies.
About ServiceNow
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.