Similar Jobs
See allAssociate Customer Technical Support Specialist
Beckman Coulter Diagnostics
US
Troubleshooting
Customer Service
Technical Support
Sr Science & Technology Advisor Taiwan (Remote)
10x Genomics
Asia
Salesforce
NGS
Life Sciences
Channel Sales Account Executive
10x Genomics
China
NGS
CRM
Sales
Bioinformatics Application Scientist, NGS - EMEA
Twist Bioscience
Europe
NGS
Genomics
Linux
Support Engineer
Atomic
HTTP
JSON
SQL
What You’ll Be Doing:
- Provide expert scientific guidance on the use and applications of 10x Genomics products.
- Deliver direct application support and troubleshooting assistance to customers and Field Applications Teams.
- Partner with Field Applications and Customers to resolve application and instrument-related issues, escalating as appropriate.
Minimum Requirements:
- Ph.D. in Molecular Biology, Genetics, Biochemistry, or related field; or M.S. with >3 years of relevant experience.
- Strong background in troubleshooting experimental workflows in a laboratory setting.
- Excellent analytical, problem-solving, and interpersonal skills.
Preferred Qualifications:
- Hands-on expertise in tissue handling for Spatial assays: tissue embedding, sectioning (FFPE, Fresh Frozen), IHC/IF, multiplex ISH, imaging, and microscopy.
- Experience in sample preparation for Single Cell assays: cell culture, tissue dissociation, enrichment, flow cytometry, nuclei isolation.
10x Genomics
10x Genomics is dedicated to accelerating the understanding of biology. Base pay is also just one component of the Company’s total compensation package and our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment.