Director of Enterprise Accounts

The Director of Enterprise Accounts will be responsible for driving the strategic direction of assigned accounts and maintaining accountability for their success. This includes value creation, development of Joint Impact Plans, and ensuring ROI targets are met. They will oversee a team of Clinical Success Managers, conduct quarterly business review meetings, and actively participate in steering committee meetings. They will build a pipeline of expansion opportunities, maintain awareness of the enterprise account’s value-drivers, and travel up to 30% of their time to support client-facing activities. They will also advise partners on achieving success, monitor product utilization, and work with clients to develop market-facing communications. They will identify opportunities for innovative product design and create paths to beta test new products.