Serve as a technical advisor to help customers establish a technical foundation on the ServiceNow Platform and design solutions for long-term success.
Work with executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.
Manage technical governance, ensure instance health, reduce technical debt, and support sales efforts by scoping and estimating engagements.
ServiceNow is a global market leader providing an intelligent cloud-based platform that connects people, systems, and processes to help organizations work smarter and faster. Founded in 2004, the company serves over 8,100 customers including 85% of the Fortune 500, with a culture focused on innovation, AI-enhanced technology, and making the world work better for everyone.
Define and maintain the overall ServiceNow platform architecture and roadmap.
Collaborate with clients and internal stakeholders to gather requirements and design scalable ServiceNow solutions.
Act as a trusted advisor to clients and project teams, providing expert guidance on ServiceNow capabilities and best practices.
ICF is a global consulting and technology services company. They combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future with approximately 9,000 employees.
Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team.
Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB).
Conduct workshops and demos for stakeholders and end users.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation. AHEAD prioritizes creating a culture of belonging where all perspectives and voices are represented, valued, respected, and heard.