Client Success Specialist

Job Overview:

• Act as a key liaison between Customer Success and internal teams.
• Support the Client Success Manager through process development and data reviews.
• Partner with stakeholders to drive success and cultivate client relationships.

Responsibilities:

• Assist with daily activities like email, ticket tracking, and administrative support.
• Triage emails, respond to inquiries, and ensure timely resolution of client needs.
• Monitor and manage client support tickets, coordinating with internal teams.

Requirements:

• Bachelor's degree in a related field with 1-3 years of experience.
• Expertise in administrative support, cross-functional collaboration, and project management.
• Strong communication, troubleshooting, and organizational skills.