Head of Internal Product, Systems & Creative Operations

What You'll Do:

• Build the team and define how the function works, from gathering requests to assigning ownership.
• Understand where teams lose time, context, or clarity, and turn those findings into a focused roadmap.
• Build and improve internal tools, workflows, and custom products alongside operators and developers.

What We're Looking For:

• You absorb context like a sponge: curious, empathetic, and able to help people articulate problems.
• You notice unnecessary friction and know how to make complex systems feel simple.
• You build things that last, thinking about adoption, scale, and maintainability.

Why This Role:

• Work directly with founders to define a different way of doing agency operations.
• Room to test ideas, challenge assumptions, and build the team around the work.