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Operational Governance & Compliance:
- Review, revise, and draft standard operating procedures (SOPs).
- Partner closely with Legal and Compliance teams.
- Collaborate with Subject Matter Experts (SMEs).
Strategy & Continuous Improvement:
- Work alongside Customer Solutions Analysts.
- Think critically about business and technical challenges.
- Lead departmental projects.
Analytics & Performance Support:
- Partner with BI and Operations Analytics.
- Provide "backup" expertise for specialized Customer Solutions tasks.
OppFi
OppFi is a tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. They are a team of caring, innovative, and inclusive individuals who thrive in diverse talents, expertise, perspectives, and backgrounds.