Billing Support Specialist
Benefits
Unlimited PTO
18w maternity
18w paternity
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Customer Support:
- Troubleshoot and resolve issues for clients and therapists via phone and live chat.
- Assist and educate customers on the Grow Therapy platform, providing excellent service.
Insurance Knowledge:
- Use one year of experience with commercial and government payers.
- Apply knowledge of medical terminology, ICD-10, and CPT codes in mental health.
Work Environment:
- Work fully remotely with travel 2-3 times per year for offsites.
- Meet quantitative metrics and thrive in a fast-paced startup culture.
Grow Therapy
Grow Therapy is a three-sided marketplace that empowers therapists and patients by making mental healthcare accessible and affordable. Founded in 2021, they have raised over $328 million, serving thousands of therapists and clients across the US.