Similar Jobs
See allCustomer Success Manager I
Lyra Health
US
Customer Success
Relationship Management
Data Analysis
Customer Success Associate (Night Shift)
Sleeper
US
Customer Service
Communication
Problem Solving
Client Operations Specialist
Healios
UK
Customer Service
CRM
Communication
Customer Support & Enablement Specialist
MedScout
US
Customer Support
Intercom
Zendesk
Technical Support Specialist
Xplor
US
Customer Service
Technical Support
Problem Solving
Responsibilities:
- Provide high touch operational support and specialized coordination.
- Manage complaint and escalations investigation and resolution.
- Collaborate cross functionally with internal teams.
Qualifications:
- Experience as a Client Support Specialist for at least6 months.
- Mastery of casework tools and processes.
- Exceptional communication and problem solving skills.
Benefits:
- Comprehensive healthcare coverage including medical, dental, vision.
- Equity in the company and401(k) with up to 3% matching.
- Paid parental leave and monthly tech allowance.
Lyra Health
Lyra Health provides evidence-based mental health care, serving over 20 million people globally. The company has published more than 35 peer-reviewed studies and delivered unmatched outcomes.