Drive SaaS and Hybrid SaaS revenue growth through subscription and follow-on services sales, meeting assigned ARR and services targets within a Country or Vertical Software Sales organization. Own business development in Named Accounts and/or New Logos per the Integrated Country Plan, using a strategic, value-based sales approach. Manage complex sales processes.
As a Principal Customer Success Manager on our Strategic team, you will be a trusted advisor for our most valuable customers helping them achieve maximum value from the Fullstory suite of products. By providing strategic guidance and product enablement, you will also be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services.