Fullstory

As a Principal Customer Success Manager on our Strategic team, you will be a trusted advisor helping customers achieve maximum value from Fullstory products. You’ll provide strategic guidance, drive product adoption, remove roadblocks, proactively manage risk, and identify opportunities. You will build close working relationships with our Sales organization to drive retention and expansion.

As a Fullstack engineer on the Behavioral Intelligence team, you will play a pivotal role bringing brand new products to market that live at the leading edge of what is possible with behavioral data. We are looking for someone with a curious, builder and tinkerer mindset that can help prototype, iterate, and build brand new products. Working closely with designers, product managers, and our amazing team of Data Scientists, ML engineers, and backend engineers, you will have an opportunity to have a big impact.

As a Software Engineer on the Product Offerings team, you will play a pivotal role in delivering an exceptional customer engagement experience and maximizing value for our end users. To excel in this job, you must have a deep sense of customer empathy and a passion for building products that enable users to maximize the value they glean from our products. You will be expected to have a high level of ownership & autonomy.