The Operations Coordinator, HB Coding coordinates a team effort to compile and maintain data for various functional areas within the Coding Department. This position monitors division statistics and evaluation measures, maintains the department’s dashboard, assists in ensuring competencies and compliance requirements are met, and oversees staffing and work assignments. This role provides lead assistance to Coding Management with related projects and Coding function coverage.

You’ll play a crucial role in driving the adoption of cutting-edge tools and streamlined processes that enhance productivity, accuracy, and efficiency across the organization. Partnering closely with the Tools & Process Adoption Manager, you’ll train, support, and inspire team members to get the most out of our systems—fueling their success and shaping the future of how we work.

The Licensing Division is seeking an Administrative Services Specialist/Clerical Associate to work in its Administrative Services Unit, which supports the processing of license applications each year. Key responsibilities include performing clerical work, checking records for accuracy, preparing and monitoring reports, providing customer service, onboarding and offboarding employees, maintaining supplies, and providing training to staff.

The Administrative Services Unit supports the processing of thousands of DCWP and New York City Department of Health and Mental Hygiene (DOHMH) license applications each year. The unit handles personnel, training, recruitment, budget, purchasing, contract, technology, and database system issues. Key responsibilities include performing clerical work, checking records, preparing and monitoring reports, providing customer service, onboarding and offboarding employees, and maintaining supplies.