Act as a technical resource to our customer base for HighLevel’s suite of software features. Troubleshoot product issues and support software solutions preferably within the technology industry. Provide exceptional customer service inclusive of communication, responsive follow-through, and advocacy for customer issues. Be accessible and available to multiple customers.

The Customer Service Representative needs to be a dedicated, detail-oriented, and outgoing individual. As a key point of contact for medical professionals, you will be responsible for managing interactions with doctors, handling contract processes via DocuSign, and ensuring a professional yet friendly experience for our clients.