Seeking a dedicated Customer Service Representative to join our team, focusing on the Automotive Aftermarket sector for Bosch vehicle repair workshops in the German market. Provide exceptional customer support to both end-users and workshop professionals, ensuring they have the information and assistance they need to utilize our services effectively. This role involves assisting with inquiries, troubleshooting issues, and escalating complex problems.
Job listings
USD/year
The Service Advisor will primarily be responsible applying their automotive maintenance and repair expertise to provide support and guidance to Fleet Management leasing offices, clients, and vendors by reviewing orders for scheduled as well as unscheduled repairs. The Service Advisor recommends proper maintenance intervals, repair procedures, and pricing to ensure a properly maintained fleet while minimizing vehicle downtime and maintenance costs.