Remote Customer service Jobs • BPO

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Senior Manager, Customer Support

Muck Rack 🏢📢📈
$105,000–$115,000
USD/year
US 4w PTO 11w maternity

Lead a growing team and help evolve how support operates at scale by leading and evolving the Solutions Support function that partners closely with Sales and CSMs. This role balances strategic thinking, operational rigor, and empathetic leadership, and involves driving adoption of support tooling, aligning support structure to customer needs, and fostering a strong culture of engagement and growth.