You will build training programs and materials for customers who have completed implementation and are live with our EX platform, create and deliver 1:many, 1:1, and LMS on demand training content for our growing customer base, and design, build, and continuously evolve scalable customer training programs focused on product functionality, best practices, and new feature adoption.
As Customer Enablement Lead, you’ll equip premium users with the knowledge, resources, and confidence they need to be successful with Bolt, driving satisfaction, retention, and long-term growth. You’ll develop and deliver both 1:1 and 1:many enablement experiences, identifying content gaps, and surfacing key customer insights to the broader team and be a visible, hands-on presence in our user ecosystem.