$150,000–$190,000
USD/year
Lead customers through implementation, onboarding, and adoption, ensuring their success from setup through scale. Conduct 2-4 high-impact customer sessions daily, including hands-on modeling and training calls. Build and refine financial models; this includes forecasts, balance sheets, income statements, and scenario analyses. Partner with internal product and success teams to continuously improve Runway’s onboarding experience. Measure and drive outcomes like time-to-value, customer retention, and user independence.