This position is primarily responsible for managing and providing Tier 1 technical support for TrustArc’s award-winning Data Privacy Management Platforms. The role involves answering all inbound client inquiries and quickly resolving issues for our customers, utilizing client-based tools and applications for customer management and servicing.
Job listings
Europe
5w PTO
Solve complex technical challenges and deliver exceptional customer experiences. Play a key role in resolving escalated technical issues, mentoring junior team members, and continuously improving support processes. Demonstrate reliability and expertise in handling support cases and bring forward fresh ideas to enhance customer satisfaction.