Remote Customer service Jobs • HL7

This role at Rad AI bridges the gap between the clinical team and customers, ensuring radiologists get maximum value from AI-powered reporting solutions. As a Radiology Clinical Support Specialist, you'll provide Tier 2 & 3 clinical support for radiologists and translate radiologist workflow needs into actionable product feedback.

The Customer Care Engineer plays a critical role in ensuring the stability and success of 1upHealth customers in production. This customer-facing role is responsible for triaging and resolving complex technical issues, monitoring data workflows, and collaborating with internal Product Development and Engineering teams to drive timely resolutions.