Answer inbound patient calls promptly and professionally, scheduling and confirming appointments.
Accurately collect patient demographic and insurance information, verifying eligibility using EMR systems.
Collaborate with teams to support patient care, process pre-authorizations, and maintain patient records adhering to HIPAA standards.
Apex Skin provides high-quality dermatology and dermatologic surgery care to patients across Northeast Ohio, emphasizing patient experiences and same-day appointments. Their team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive in their rapidly growing physician-led practice.
Act as the first contact for new patients, discussing services with a supportive approach and coordinating patient/provider matching.
Conduct insurance eligibility verification and update patient charts with benefit information like copay and deductible.
Manage patient intake via phone, email, and text, schedule evaluations, and handle tasks like waitlist management and processing referrals.
Rivia Mind is a psychiatrist-owned mental health practice providing compassionate, science-based care through virtual and hybrid appointments across multiple US states. The company cultivates a collegial, growth-oriented culture rooted in shared values, curiosity, and authentic connection.
Handle inbound and outbound communication for medical supply resupply orders, ensuring timely and accurate completion.
Verify prescriptions, insurance information, and patient records while educating patients on eligibility and financial responsibility.
Process orders in company systems, manage documentation, and provide professional, empathetic customer service in compliance with requirements.
Respire provides medical equipment and supply resupply services to patients. The company offers a stable, full-time work environment with a supportive team culture focused on making a meaningful impact on patient care.
Answer incoming calls professionally and assist patients with scheduling, registration, and insurance verification for reproductive healthcare services.
Utilize EHR systems to manage patient workflows, ensure HIPAA compliance, and provide exceptional customer service with dignity and respect.
Work collaboratively within the Patient Access Center to achieve performance metrics, participate in training, and support colleagues in a fully remote environment.
Clinical Health Network for Transformation is a collaboration between Planned Parenthood affiliates across the United States dedicated to providing high-quality, affordable healthcare. CHN emphasizes a workplace committed to health equity, racial justice, and building an inclusive, supportive culture for its employees.
Expertly manage phone customer service, communication distribution, and patient information like demographics, insurance verification, and appointment scheduling with an emphasis on efficiency and accuracy.
Process referrals, authorizations, pre-registrations, and other clerical tasks using phone scripts and clinical decision trees, adapting to clinic needs while responsibly handling sensitive patient data.
Possess exceptional communication and problem-solving skills to determine appointment urgency, provide complex exam instructions, and facilitate first-call resolution with a high degree of independence.
CHI Saint Joseph Medical Group is a full service network of primary care services specializing in family, internal, geriatric and pediatric care serving 88 locations across central and Eastern Kentucky. As part of CommonSpirit Health, it operates with approximately 175,000 team members and 25,000 physicians and advanced practice clinicians across 140 hospitals and 2,200 care centers, recognized as a Best Place to Work in Kentucky.