Remote Customer service Jobs • Integration

Contribute to the future of our product by surfacing customer feedback and insights, responding to support requests, and contributing to our help guides and engaging with our community. You will investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, and Twitter. Work closely with engineering team to ensure bugs are documented, reproduced and resolved quickly. Surface trends and insights from customer feedback to the team to inform product choices.

You’ll be the face and voice of Deel for our clients, responsible for onboarding clients and setting them up for durable relationships with Deel to enable long-term success. You will serve as our client’s trusted advisor by providing strategic guidance during the onboarding phase on operational and product-related issues.