The Customer Outcomes Principal Success Architect will develop C-level executive relationships and relationship management across customer accounts. The objective is to improve Customer Outcomes at these accounts, leading to customer's product adoption and value realization. The candidate will become a trusted advisor to C-level client leaders and facilitate customer success from strategic planning functions.

The Director-Customer Success serves as a trusted advisor to clients, managing the team, delivering work on time and within budget, and driving new solutions. You'll manage a driven team of product, data, and integration engineers and designers to deploy our platform, addressing complex healthcare problems by understanding customer workflows and delivering solutions that enable scaling and adoption.