Givebutter is looking for a Phone Support Specialist to support the fundraising efforts of a large and diverse group of NPOs. The primary responsibility of this role will be responding to inquiries from current users via phone, guiding them through their questions, and providing clear, friendly, and helpful support. This is a direct-hire, permanent, remote position.

Givebutter is seeking a Customer Support Chat & Email Specialist with a positive attitude and attention to detail to anticipate the needs of users. As a member of the Customer Support team, you will support the fundraising efforts of a large and diverse group of NPOs by responding to inquiries from current and prospective users and donors by chat and email.