Remote Customer service Jobs • S2C

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Sr. Customer Value Manager

Coupa ✨🤝💡
$127,000–$144,333
USD/year

We are seeking a Sr. Customer Value Manager to lead a portfolio of customers across different industries and customer segments. In this role, you will be the primary customer-facing advocate, responsible for developing and driving mutual success plans, engagement strategies, and frameworks for measurable impact. You will advise customers on how to transform the way they manage BSM, creating immediate value and efficiency.

Customer Value Manager

Coupa ♦️♣️♠️

As a Customer Value Manager at Coupa, you'll be the primary point of contact for customers, ensuring value realization and program success. You will coach customer teams, communicate updates, and provide a consistent point of contact for other Coupa functions. You will lead customer value metrics workshops, develop roadmaps, conduct reviews, prepare for renewals, and manage relationships, all while sharing best practices and supporting marketing campaigns.