Remote Customer service Jobs · Typing

This role is responsible for delivering an exceptional customer experience by responding to calls, email and/or chat related to benefits, billing and coverage, plan options, claims, payments, finding providers and other general questions. The company is seeking attentive, empathetic, goal-oriented individuals. The role is work from home.

Coordinate the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. Ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment. Reach out to body shops to confirm vehicle pick-up details and talk to vehicle owners to get necessary releases. Keep accurate notes and meet daily performance goals.