- Handle inbound service and reservation calls with professionalism and care.
- Resolve customer requests efficiently, aiming for one-call resolution whenever possible.
- Use internal tools and resources to independently assist customers.
World Travel Holdings is the nation's largest cruise agency and an award-winning leisure travel company with nearly 40 travel brands. Headquartered in Fort Lauderdale, FL, they offer a people-focused culture with a strong commitment to employee engagement and remote work.