Join our team as a Radiology Scheduler and gain valuable healthcare and customer service experience. Schedule mammograms, MRIs, CT scans, and ultrasounds for patients. Make outbound calls to confirm appointments and assist with scheduling needs. Answer patient questions with professionalism, empathy, and accuracy. Keep detailed records in our scheduling system.
Job listings
Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues. Escalate interactions when necessary and appropriate. Respond to requests for assistance and/or possible processing payments. Track all call related information. Provide feedback and upsell if required.