Remote Customer service Jobs · Typing

• Handle inbound calls for appointment bookings following citizen referrals.
• Book, reschedule, and cancel appointments on a booking system.
• Liaise with healthcare professionals to confirm appointment times and dates.

Teleperformance is a global company that provides customer experience management. They are looking for good communicators to join their team.

• Respond to incoming calls efficiently and effectively.
• Answer general questions from patients and confirm, schedule, and reschedule appointments.
• Update patient demographics and collect/verify insurance information.

Vision Innovation Partners aims to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on shared values.

• Assist customers with service inquiries
• Learn the common requests and solutions
• Improve the customer’s experience

MCI is a tech-enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions. They have a strong call center footprint and operations across multiple countries with 10,000+ employees.

• Receive and document customer concerns in a timely manner.
• Ensure all company procedures are followed and accurate trip data is input.
• Review and educate members on our services and their insurance coverage.

Modivcare connects people with care, wherever they are. They facilitate non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Modivcare is an equal opportunity employer.

• Provides inbound Phone support to Copart Members.
• Offers solutions that aid and facilitate a unique customer service experience.
• Answers and places calls in a professional manner.

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. With over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries and believes in providing an unmatched experience.

• Providing superior customer service during every member interaction.
• Responding to a high volume of emergency road service requests in a call center environment.
• Responding to member needs with empathy and understanding while gathering information and providing solutions to get members back on the road.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories. ACG belongs to the national AAA federation and is the second largest AAA club in North America.