Partner with CCO pillar leaders, Customer Service Operations, and Data Engineering to understand how we define an “effortless, empathetic, and consistently excellent” support experience.
Convert CCO business needs into actionable data product requirements by mapping how customer, order, ticket, and interaction data flows across our CCaaS platform.
Develop and maintain a multi‑quarter data roadmap for the Customer Service Agent Experience pillar, balancing foundational work with high‑leverage use cases.
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. They value technology, and particularly data, as a differentiator and a key component of their success; ezCater embraces humans of every background and provides a tremendous amount of responsibility and autonomy to its employees.
Establish the foundation of LiveKit's analytics practice.
Translate business concepts into robust data models, create actionable KPIs, and enable data-driven decision making.
Balance pragmatic short-term solutions with building for scale in an AI-first development environment.
LiveKit is building the infrastructure layer for the voice-driven era of computing. Their platform gives developers everything they need to build, test, deploy, scale, and observe agents in production facilitating billions of calls each year.
Develop and maintain capacity models for compute, storage, and network infrastructure across global environments.
Build and productionize advanced time‑series forecasts (e.g., ARIMA/ETS, Prophet, XGBoost/LightGBM) to predict demand, saturation points, and runway.
Conduct scenario modeling (“what‑if”) on deployment plans, workload changes, demand spikes, and hardware refresh strategies.
Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries.
Design and implement Reltio Master Data Management solutions aligned with business and technical requirements.
Configure Reltio Business Models, Match & Merge rules, survivorship, and data quality processes.
Analyze business requirements and translate them into technical specifications and scalable MDM architectures.
They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Perform detailed product usage and business performance analyses to derive data insights that lead to actionable business solutions.
Design, execute, and analyze A/B tests to measure impact of changes with a focus on iteration to perfection.
Intertwine analytics with business and product strategy to craft business proposals that ultimately impact the bottom-line.
OnePay is a consumer fintech company helping millions of Americans make money better. They offer an all-in-one financial services platform bringing together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto, and are backed by Walmart and Ribbit Capital.
Uncovering strategic insights by combining deep product knowledge with rigorous data analysis to identify opportunities for growth and feature improvements
Designing and analysing experiments to test hypotheses drawn from user research and behavioural data
Defining, forecasting and influencing with metrics — crafting goal metrics, analytic events and dashboards that drive data-informed product decisions
Canva's mission is to empower the world to design. They have campuses in Sydney and Melbourne and co-working spaces across Australia and New Zealand, trusting their Canvanauts to choose the balance that empowers them and their teams to achieve their goals.
Lead, mentor, and develop a high-performing data engineering squads delivering production-grade pipelines and services.
Set technical and operational standards for quality, documentation, and reliability.
Partner with Program Management to plan, prioritise, and track delivery against sprint goals.
Forbes Digital Marketing Inc. is a high-growth digital media and technology company dedicated to helping consumers make confident, informed decisions about their money, health, and everyday life. We combine data-driven content, rigorous experimentation, and modern engineering to power a portfolio of global products and partnerships.
Translate existing management reporting into scalable, validated analytics models
Source and integrate data from platform warehouses, APIs, and managed systems
Orion Group is a holding company dedicated to building the highest-quality, highest-throughput investing business in the world. Analytics is a core part of how they get there, and they are operators at heart who care about what works in the real world.
Conduct As-Is analysis and document functional process flows related to Risk model data usage.
Analyze existing SAS code and End User Computing tools to understand data logic and validate outputs using SQL.
Define data requirements and produce Business Requirement Documents (BRDs) and technical specifications, including transformations, mappings, and integration points.
NEORIS, now part of EPAM, is a Digital Accelerator that helps companies step into the future, operating with over 4,000 professionals across 11 countries. They foster a multicultural, startup-oriented culture that promotes innovation, continuous learning, and the delivery of high-impact solutions for our clients.
Design the Future of Ads Identity: Develop/employ probabilistic models for identity resolution.
Advance Lift Methodologies & Experimentation: Own the statistical rigor behind Reddit’s Brand and Conversion Lift products.
Maximize Signal for Predictive Performance: Define the strategy for new signal sources.
Reddit is a community of communities built on shared interests and trust, fostering open conversations. With over 100,000 active communities and approximately 116 million daily active unique visitors, Reddit is a significant source of information.