We are looking for an experienced applied data scientist to join our Data Science & Machine Learning Team focused on the application of data science, machine learning and AI approaches to understanding banking customer behavior and optimizing engagement marketing through our FinTech product platforms! You’re passionate about finding patterns, trends, and opportunities that can enable a better consumer banking experience, curious about what is driving KPIs and customer outcomes, and insightful in your analytical approach.
The Senior Customer Success and Support (CS&S) Data Programs Analyst translates business priorities into actionable data solutions. This role leverages analytics to evaluate processes, define requirements, and deliver data-driven insights. The analyst identifies opportunities to enhance processes, products, and services through data, driving business growth and improving customer experiences.
An AI Coordinator coordinates reporting, technical, quality assurance and task level aspects of data service delivery. They operate within all tooling platforms required to deliver the services and coordinate third party data service workers to ensure high quality and on-time delivery.
As a Sr. Data Analyst, you will partner with stakeholders to solve business challenges, create visualizations, perform statistical analyses, design experiments, build data sources, and identify insights to impact revenue and reduce costs. You will extract actionable insights from data and communicate them clearly.
We’re looking for a self-motivated, highly driven Software Engineer with a strong understanding of low-level distributed systems concepts. You will architect high-throughput solutions that power our most critical operations, ensuring scalability and efficiency. You will also expand and enhance our self-service platform, collaborating with cross-functional teams to fuel our AI, ML, and analytics goals.
We are seeking freelance contributors to participate in a search relevance annotation project aimed at improving e-commerce search quality across multiple international markets. This is a remote, task-based opportunity suitable for individuals with a strong command of the English language and an eye for detail.
Help drive decision-making and product innovation through careful experimentation, critical thinking, and applied machine learning. You’ll work closely with engineers, researchers, and product teams to generate insights from data, design and run A/B tests, and train models that improve our products. This is a hands-on, full-stack data science role - from SQL and EDA to modeling and business impact analysis.
We’re looking for a User Experience (UX) Analyst to join our team and help us better understand our customers’ needs and pain points. In this role, you will gather, analyze, and synthesize feedback from a variety of sources and turn it into actionable insights for the Product and Design teams to inform our roadmap.
The Marketing Data Analyst plays a key role in transforming marketing data into dashboards and reports that drive strategic decisions across marketing initiatives. This role's primary responsibility is to support Insights Managers by preparing clean, accurate, and repeatable data assets and reports. The analyst will transform business questions and challenges into queries and dashboards, ensuring that the data product ecosystem is robust and consistent for others to consume.
The AI Architect will drive customer outcomes, roadmap, and value realization for GenAI technology within accounts through hands-on delivery of ServiceNow’s GenAI capabilities and technical advisory activities. You will lead GenAI enablement programs and GenAI Impact accelerators for the broader Customer Excellence organization. Hands-on delivery of ServiceNow’s GenAI capabilities to customers and providing technical advice and guidance to best utilize ServiceNow’s GenAI technologies.