Manage incidents and requests using ticketing tools.
Provide first-line technical support for hardware, software, and applications.
Use remote access tools to diagnose and resolve incidents.
Bosch Service Solutions provides complex technology-based services in Business Process Outsourcing, using AI and automation. With nearly 10,000 employees globally, they foster a diverse and inclusive culture.
Own day-to-day administration of Atlassian (Jira/Confluence), Slack, and Google Workspace across a fast-scaling global team.
Manage user provisioning, access controls, permissions, and licensing across all three platforms.
Resolve system requests and technical issues quickly, unblocking teams and keeping operations moving.
B2Spin is dedicated to delivering the best Free-to-Play Social Casino and gaming experiences, creating captivating and engaging products accessible to everyone. They have built a global team of talented professionals who are constantly pushing the boundaries of player experience.
Act as a process consultant to analyze, design, and implement divisional business requirements.
Participate in cross-module support and global projects.
Perform SAP configuration changes as part of the change management process.
We are a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries, we are a leading supplier of complex wiring systems and customer-specific cable harnesses.
Lead global service desk and HQ support operations ensuring high-quality IT support.
Oversee incident, request, and escalation management to meet service levels.
Drive continuous improvement, automation, and user experience initiatives.
Pluxee shapes the world of employee benefits and engagement by creating personalized and sustainable employee experiences. They employ 5,000 experts across 29 countries, fostering an inclusive culture where diversity is valued.
Lead the global IT/OT strategy and convergence across data center infrastructure, driving reliability, scalability, and security.
Oversee mission-critical systems including DCIM, BMS, and EMS to ensure high availability and performance.
Develop and enforce security frameworks and compliance across multiple geographies.
Rubix designs and delivers end-to-end AI data center infrastructure, from site origination to long-term operations. As part of the Submer Group, the company is a fast-growing scale-up with a mission to make a positive impact.
Provide engineering advice and technical solutions for client projects.
Develop custom solutions and integrate security products with client systems.
Document work, train customers, and support existing clients.
Anomalix is a Chicago-based cybersecurity solutions and services organization specializing in Identity and Access Management. Gartner-recognized, the company helps organizations improve security and compliance while enabling digital transformation.
Perform proactive maintenance and troubleshooting on data center server equipment.
Collaborate with suppliers, vendors, and customers to resolve hardware issues efficiently.
Maintain accurate documentation of hardware configurations and contribute to process improvements.
Gcore is a global provider of infrastructure and software solutions for AI, cloud, network, and security. With a team of over 550 professionals, they foster a collaborative culture focused on innovation and reliability.
Lead end-to-end UCaaS and CCaaS implementations focusing on Zoom and RingCentral platforms.
Manage client relationships, project plans, and risk mitigation to ensure on-time delivery.
Coordinate with engineering teams and stakeholders to drive seamless cloud communications deployments.
UniTriTeam is a leader in delivering cloud communications and digital transformation solutions across enterprise environments. As a collaborative global team, they support high-impact implementations and offer opportunities for professional growth.
Provide advanced remote support for Apple and mixed-platform environments, including macOS, iOS, and iPadOS.
Administer Apple device management through Addigy MDM, including enrollment, policies, and software deployment.
Troubleshoot issues related to user access, networking, VPN, and operating system updates with clear documentation.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a team-oriented culture that prioritizes personal and professional development.
Own the technical lifecycle and operational health of Runpod’s rapidly expanding high-density GPU fleet.
Serve as the technical anchor for hardware partners, translating outages into actionable resolutions.
Leverage AI-driven operations and automation to ensure rock-solid uptime for demanding AI workloads.
Runpod is the AI Developer Cloud, serving over one million developers for AI experimentation, training, and deployment. We are a small, remote-first team that has processed over 20 billion inference requests and closed a $100M Series A.