Remote Information technology Jobs • CMDB

Coordinate and manage technology changes across all service areas. Chair Change Advisory Board (CAB) meetings and facilitate decision-making. Assess change risks and ensure proper authorization processes. Maintain change calendar and coordinate scheduling to minimize conflicts.

In this role, you will support customer implementations by leading ITOM projects, accelerate time-to-value with repeatable solutions, and assist with escalations. You will also collaborate with product teams, contribute to ITOM strategy, and configure workflows, applications, and user interfaces. Assist in developing customer-specific reporting and dashboards to provide visibility into key operational metrics. You will work with customer success, support, and delivery teams to ensure alignment on project goals and outcomes.

Join our team supporting a large, complex government agency where your expertise will help drive mission-critical service delivery and platform innovation. As a key member of our multi-discipline team, you will engage in full lifecycle ServiceNow administration, configuration, and development—delivering secure, scalable solutions that meet evolving business needs.

The qualified applicant will become part of Peraton’s United States Coast Guard (USCG) Infrastructure Managed Services (IMS) program, focused on strengthening IT infrastructure, modernizing enterprise solutions, and improving service delivery to enable successful execution of USCG missions and mission support activities. Ensures assets are identified, controlled, and maintained throughout their lifecycle.