This position requires designing end-to-end scalable, secure, and high-performing architecture for ITSM and CSM implementations, translating business requirements into well-architected solutions aligned with ServiceNow best practices. Responsibilities include defining data models, integrations, workflows, UI experiences, stakeholder collaboration, implementation oversight, governance, best practices, and mentorship. The candidate must be based in the USA.
Job listings
$140,000–$165,000
USD/year
Utilize your extensive ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. Work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. Work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner.