Remote Information technology Jobs · CMDB

Lead and architect ServiceNow solutions for enterprise clients, focusing on ITSM, CMDB, and integrations. Guide technical teams, mentor engineers, and collaborate with stakeholders to deliver scalable, efficient, and innovative solutions. Design and implement customizations, configure workflows, and integrate ServiceNow with other enterprise systems.

This Solution Architect is a functional and technical expert consulting with customers on implementing ServiceNow's OT solutions based on leading practices with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with Customers and Partners.

In this position, you will be responsible for holistic ITSM projects: from analysis and design to rollout and optimization. You will support companies in the digital transformation of their IT & Enterprise Service processes. You will take on the role of Trusted Advisor for customer management and are the central contact person - internally & externally.