As a consultant within the Vertical team, the System Analyst will collaborate with clients to define their digital strategy and execution roadmap, plus design and implement differentiated digital solutions to help deliver measurable value. They should be able to write user stories as well as support UAT.
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As a Technical Solutions Consultant, you will collaborate with sales teams to understand client needs and propose tailored solutions using ServiceNow ITSM, CSM, and ITOM platforms. You will conduct product demonstrations, design solution architectures, and act as a technical liaison between clients and internal teams during the pre-sales process. The key is showcasing the value of our solutions and enabling successful sales engagements.