Proven experience as a Solution Architect within the Cloud and Data domain space. Familiarity with the Cloud and Data Solutions industry. Demonstrable skills and expertise with cloud architecture best practices and thought leadership in their practical application. Strong leadership and mentoring skills, with a track record of guiding team members on the latest technologies and best practices.

As a Technical Architect, you will collaborate with external clients to design and implement cutting-edge conversational speech and messaging solutions. By leveraging your technical acumen with AI self-service solutions and creative problem-solving skills, you will craft intuitive user experiences that drive seamless customer interactions. You will enhance caller satisfaction, and optimize transaction completion.

As a Senior Technical Consultant specializing in Google Cloud Platform, you will be a seasoned technical leader within our Google Cloud consulting practice, guiding clients through their cloud adoption journey. You will ensure successful implementation of scalable, secure, and cost-effective solutions, balancing strategic thinking with practical execution and applying your knowledge to solve complex challenges and deliver tangible value.

Lead the managed services delivery team supporting contact center technologies, ensuring high availability and performance of critical customer service systems. Manage stakeholder relationships, drive incident resolution, coordinate change management, and lead service improvement initiatives. Manage team performance and development.

As a Solutions Support Engineer, you will be a part of a global team responsible for providing outstanding technical support experience. You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and, when needed, creating solutions for customers while scaling our support offering using coding and scripting.

As a Solutions Support Engineer, you will be part of a global team providing outstanding technical support. You'll troubleshoot technical problems, using debugging, networking, and system administration skills. You will also update documentation and create solutions for customers while scaling our support offering using coding and scripting.

We are seeking a Cloud Practice Lead to lead and grow our cloud practice, developing cloud strategies, managing teams, and ensuring successful cloud solution delivery. The primary focus will be on AWS and Azure platforms, with GCP experience considered a plus. This leadership role will drive innovation, support client success, and ensure operational excellence across all cloud engagements.