Remote Information technology Jobs · GCP

• Partner with Automation/AI leads on agent infrastructure and AI-assisted internal tools.
• Build and maintain internal automations and integrations across our stack.
• Document and enable the rest of the company to self-serve through better systems.

Customer.io's platform empowers over 8,000 companies to send billions of emails, push notifications, in-app messages, and SMS daily. We help teams send smarter, more relevant messages using real-time behavioral data, automating communication that people actually want to receive.

• Provide technical support to customers through email, screen sharing, and chat within established SLAs.
• Own and resolve complex technical customer issues, partnering with Technical Support Specialists.
• Problem-solve and troubleshoot in a repeatable manner, documenting in the Support CRM to identify trends.

Vanta helps businesses earn and prove trust by enabling companies to practice better security. They have a talented team and empower companies to improve and prove their security.

• Build and deploy AI-enabled tools, workflows, and internal automations that improve productivity.
• Connect AI agents, tools, and automations with enterprise systems, ensuring reliable interoperability.
• Build, maintain, and improve MCP connections and supporting infrastructure.

Openly is rebuilding insurance from the ground up, re-envisioning and enhancing every aspect of the customer experience. They are a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets.