The Senior Consultant is a highly skilled technical expert with significant in-depth, hands-on experience designing, developing, and deploying virtualization technology, focusing on developing and delivering value-added integration and consultative services in Enterprise solutions.
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The role is fully remote, but the candidate must be based in Ireland or the UK. Occasional after hours, weekends and holidays support for urgent customer issues. Must have excellent customer focus and communication, friendly interaction and passion to help customers with their software issues. Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer’s systems.
$105,000–$115,000
USD/year
Occasional after hours, weekends and holidays support for urgent customer issues, troubleshooting customer issues remotely, and driving customer satisfaction by tracking issues from start to closure are all aspects of this job. Provide root cause analysis for technical issues! Assist with creating and maintaining relevant knowledge articles. Work with other internal stakeholders as needed to enhance the overall customer experience. Strong analytical and problem-solving skills promote best practise and new methodologies.
As a Technical Consultant – VMware Cloud Foundation (VCF), you will be an integral member of a collaborative team focused on deploying next-generation Data Center and hybrid cloud solutions. You will support project teams by contributing to designing, developing, and deploying VCF-based architectures, ensuring that solutions are well-documented, secure, and aligned with business objectives. You will also participate in customer demos, workshops, and meetings with a professional demeanor.