We are looking for an AIS Quality Manager on a temporary 3-month contract offering hands-on experience and the chance to make an immediate impact. You will ensure that Welocalize meets client deliverable acceptance criteria, managing service delivery quality, engaging with customers to define quality requirements, and monitoring customer Objectives & Key Results (OKRs) to ensure that quality targets are consistently met.
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You’ll be on the front lines of sourcing, vetting, onboarding, and managing vendors who make our homes look and feel ready for their next chapter. Hunt down top-notch pros, negotiating rates that work for everyone, and onboarding them into our ecosystem—all while juggling cross-functional requests from multiple teams. Organization and speed are your weapons; communication and discernment are your superpowers.
The Senior Project Manager will manage assigned accounts, covering project planning, execution, tracking, delivery, and closure, utilizing Welocalize standard processes and tools, as well as supporting an Enterprise Program Manager in major enterprise accounts. You will foster relationships with customers at the project level while working closely with Welocalize account directors and production teams to optimize delivery, client satisfaction, quality, and profitability.