Remote Operations management Jobs • Customer Facing

As a Technical Implementation Manager at Prepared, you will lead on-site and remote implementation of Prepared’s solutions for public safety agencies, including hardware setup and system integrations. You'll serve as the primary technical point of contact during customer onboarding and early adoption, working closely with project managers and client stakeholders. This role is critical to delivering a seamless, high-quality implementation.

Manage district implementations to meet contract requirements and Hazel success criteria. Serve as the key client-facing contact during implementation and interact directly with various executive level customer stakeholders. Support execution of implementation plans by coordinating schedules.