$62,400–$62,400
USD/year
The Shift Lead oversees all inbound client service and real-time dispatch operations during their assigned shift, guiding a team of Support Specialists and Dispatchers to meet service-level agreements (SLAs) and uphold Barkbus’s high communication standards. This role blends people leadership, operational oversight, and hands-on support to deliver world-class pet parent and Pet Stylist experiences.